FAQ

Q: What is your lead time for delivery?

A:  Usually 3-8days,depending on the order quantity.

Q: What is your MOQ?

A:  MOQ 20pcs

Q: Which courier services do you usually use?

A: We usually use FedEx, UPS, DHL, or other railways and sea freight, depending on customer requirements.

Q: What is your quality assurance policy?

A: For product issues not caused by human factors, we will offer a 2-year warranty, If it's due to human factors, we provide paid repairs.

Q: What are your requirements for OEM/ODM?

A: The minimum order quantity is at least 500pcs

Q: What payment methods do you accept?

A: We accept Bank Transfer and Paypal payment.

Q: What is your Cancellation/Return policy?

A: We strive to resolve any issues with faulty or damaged orders, However,for orders that are specifically made or customised for you, refunds are not available.